Shipping policy
Shipping Policy
Thank you for shopping at Pink Bowbow! We are committed to delivering your order promptly and reliably.
Processing Time
All orders are processed within 1-2 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Rates & Delivery Times (Australia)
Standard Shipping (Orders under $30 AUD): $7.95 AUD — Estimated 3-7 business days
Standard Shipping (Orders $30 AUD and over): FREE — Estimated 3-7 business days
Express Shipping: $12.95 AUD — Estimated 1-3 business days
We currently ship to all states and territories within Australia, including NSW, VIC, QLD, SA, WA, TAS, NT, and ACT.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email.
Shipping Address
Please ensure your shipping address is correct before completing your purchase. Pink Bowbow (SC HOLDINGS (AUST) PTY LTD) is not responsible for packages delivered to incorrect addresses provided by the customer.
Delivery Delays
While we do our best to meet estimated delivery times, Pink Bowbow is not liable for delays caused by carriers, weather conditions, or other events outside our reasonable control.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us at hello@pinkbowbow.com.au within 7 days of the estimated delivery date and we will assist you promptly.
International Shipping
At this time, Pink Bowbow ships within Australia only. International shipping will be available soon.
For any shipping enquiries, please contact us at hello@pinkbowbow.com.au.
Business Information
SC HOLDINGS (AUST) PTY LTD
ACN 634 052 369

